“Bringing fiber optic broadband to every Malaysian in our vision to make Malaysia an Ubiquitous nation through our commitment to quality and efficient service anytime and anywhere” - OCE

An Overview
Optical repeaters were part of the first Ethernet standard back in the early 1980s. Today, optical Ethernet advances promise to take Ethernet transport to levels undreamed of back then and not even feasible using copper technologies today. Thanks to advances in optical Ethernet, this most common (and most standard) of LAN technologies will soon be the most common (and most standard) of WAN technologies. <more>

Announcement

June 17, 2008

Possible Service Interruption

Dear Value Customer;

We at MetroFON would like to inform our customers that you may experience a service congestion within the period of 12am-4am, June 21st, 2008 (Saturday).These interruptions will involve the whole Klang Valley area. Reason being that we are performing a relocation work on one of our main backbone cable.

There is no major downtime expected during the said period and we would like to apologized if any inconvenience caused to the customer for this maintenance. Please find the details below for your perusal.

Places affected: Klang Valley Date: 21st June 2008 Time: 12:00am - 4:00am (+8 GMT = Malaysia Time) Estimated Downtime: 4 hour

Please don't hesitate to contact us should you need any further clarification in regarding to this maintenance.

regards;
MetroFON NOC

Feb 28, 2008

Possible Service Interruption

Dear Value Customer;

We at MetroFON would like to inform our customers that you may experience some service interruption within the period of 11am-6pm, Feb 28th, 2008.These interruptions will only involve the PJ area around SS14 to SS17. Reason being that there are constructions being carried out around these areas and it may involved our fibre routing.

We will try to minimized the downtime to any of the affected areas should any problem occurs.

We would like to apologized for the inconvenience during these interuptions.

regards;
MetroFON NOC
 

Dec 8, 2007

Service Interruption

Dear valued customers;

We are having an unexpected incident with one of our core fibre connection since 9:50pm, Dec 7th 2007. Our engineers are working as fast as they can to rectify this issue as soon as possible. The affected areas are as follow:
1. Puchong (service interruption)
2. Kelana Jaya (service interruption)
3. Subang Hi-tech (service interruption)

We apologize for any inconvenience. We hope you can bare with us as this is beyond our control.

Regards;

OCE Network Operation Centre
 

August 29, 2007:

Virus/Malware outbreak

Dear Valued Customers,

There is a very critical virus/malware outbreak lately, originating
from some of the customer's computers. We cannot block this virus/malware from propagating through the network without disrupting our entire services. Therefore, we will block any ip addresses that are performing suspicious network activities from traveling through our network to prevent further infections.

If you find that your service is being interrupted, please do a thorough scan on your PC to check for infections and then call our support for assistance. If you are using a router, the chances of being infected are minimal to null. If you are using direct connection, please use proper anti-virus and firewall to prevent the infections.

Should you experience any difficulty please do not hesitate to contact us at 03-7680-8011
 

Thank you

With regards,

Customer Support Team
Optical Communication Engineering S/B-